Privacy Policy

Established: April 1, 2015
Last Revised: January 1, 2024
TBM Co., Ltd.
CEO Atsuyoshi Yamazaki

Our company sells various products, including business cards, using LIMEX, a new material that can substitute for paper and plastic. In selling these products, we handle a large amount of personal information. We consider it our important social responsibility to diligently protect personal information and to ensure individual rights and interests. To properly protect personal information, we hereby declare that we will establish a system to practice the self-protection regulations listed below and ensure a robust protection and management system is firmly in place within our business operations.

1. Regarding the Acquisition, Use, and Provision of Personal Information

  1. When acquiring personal information, we will clarify its purpose of use as much as possible, use legal and fair means to the extent necessary to achieve that purpose, and acquire it with consent.
  2. When using personal information, we will limit it to the scope of the purpose of use explicitly stated, notified, or published to the individual, and take measures to prevent its use for other purposes.
  3. When providing personal information to a third party or entrusting its handling, we will do so legally within the scope of the purpose of use agreed upon by the individual.

2. Implementation of Security Measures

To ensure the accuracy of personal information and the safety of its use, we will establish security measures, including information security measures, and strive for accurate prevention and security correction against unauthorized access, leakage, loss, or damage of personal information.

3. Proper Handling of Complaints and Consultations

If there are complaints or consultations from the individual, we will respond appropriately and promptly. Furthermore, we respect the rights of the individual who provided the personal information, and if a request is made for disclosure, correction, deletion, or suspension of use or provision of their own information, we will comply legally and without delay.

4. Compliance with Laws, Guidelines, and Norms

To achieve proper personal information protection, we will comply with laws concerning the handling of personal information, national guidelines, and other norms.

5. Continuous Improvement of the Personal Information Protection Management System

We will regularly audit the operation of our personal information protection management system, maintain it, continuously improve it, and strive to enhance the level of personal information protection.

Contact for Personal Information Protection Policy and Personal Information Inquiries

TBM Co., Ltd. Personal Information Protection Officer
Phone: 03-6268-8915
Email: tbmprivacy@tb-m.com

Public Announcement of Purposes for Using Personal Information

Our company publicly announces that it will use personal information within the scope of the following purposes of use, based on Article 18, Paragraph 1 of the Act on the Protection of Personal Information (Personal Information Protection Act) and A.3.4.2.4 of JIS Q 15001:2017.

Purposes of Use for Personal Information

(1) Purposes of use when acquiring personal information directly in writing (including via website or email; hereinafter "in writing") from the individual.

  • Customer personal information: For shipping products, related after-sales service, and announcements of new products and services in our various businesses.
  • Personal information of inquiries regarding our various businesses: For answering inquiries.
  • Personal information of our shareholders: For communications, providing various information, shareholder management, and related and incidental operations.
  • Personal information of our employees: For human resources and labor management, operational management, health management, security management, etc.
  • Individual numbers of our employees and their dependent spouses: For purposes specified by law.
  • Personal information of direct applicants to our company: For recruitment activities.

(2) Purposes of use when acquiring personal information by methods other than direct writing from the individual.

  • For product development and entrusted operations undertaken by our company.
  • Personnel information of partner companies: For skill verification and provision to the entrusting party.
  • Applicant information from Hello Work and private job search sites: For recruitment activities.

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About Cookies

TBM Co., Ltd. (hereinafter referred to as "TBM") automatically acquires terminal information, browsing/search history, location information, cookies, etc., for the purposes described below when providing services. However, this information does not include personally identifiable information, and TBM does not use it for the purpose of identifying individuals.

  • To improve user convenience (e.g., maintaining login sessions)
  • To maintain and improve this service and to consider new services
  • To process data in a way that prevents personal identification and then repurpose it as statistical data for marketing information and content.
* "Cookies" are mechanisms that temporarily write and store data on a PC, etc., and are generally used to identify users or devices by writing identification numbers.

(1) About "Google Analytics," an access analysis tool

We use Google Analytics, a website access analysis service provided by Google. Google Analytics uses information collected through cookies to analyze your website usage (access status, traffic, routing, etc.) and may use it to improve the performance of the website itself and to enhance the services provided by TBM to you. Information related to website browsing generated by Google Analytics cookies is stored on Google's servers.

Google has obtained certification for compliance with the principles of the EU-US Privacy Shield. Cookies used on this website are not used for any other purposes. Furthermore, personal identification is not made from information collected by cookies, and we do not use them for the purpose of acquiring your personal information. If you wish to opt-out of Google Analytics' use of cookies, you can do so from the site provided by Google Analytics.
Provider's privacy policy: https://policies.google.com/privacy

(2) About "Marketing Cloud Account Engagement," a marketing automation tool

On TBM's corporate website, we use Marketing Cloud Account Engagement (Pardot) provided by Salesforce.com, Inc. to understand usage patterns and for sales activities related to our services. Cookies from Marketing Cloud Account Engagement (Pardot) are intended to track visitors to TBM's website and users of this service. Visits by known visitors are tracked. Unknown visitors are recorded as anonymous users. For information on Salesforce.com, Inc.'s use of cookies and related user rights, please refer to their privacy policy. You can prevent cookies from being stored at any time by rejecting cookies from the "pardot.com" domain in your internet browser settings. However, this setting may limit some functions and convenience of the services we provide.
Provider's privacy policy: https://www.salesforce.com/jp/company/personalinfo/

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About Cookie Settings

You can disable cookies by changing the browser settings on your PC, tablet, smartphone, etc. Also, by changing these settings, you can delete stored cookies. However, in that case, some functions of this website may not be available. For information on how to set your browser, please contact the manufacturer or provider of each browser.

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Notification of Matters Regarding Retained Personal Data

Our company will notify you of the following matters regarding requests for disclosure, etc. (notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties).

1. Personal Information Protection Administrator

Title: Head of Administration Department
Contact: Email tbmprivacy@tb-m.com

2. Purpose of Use of Retained Personal Data

  • Customer personal information: For shipping products, related after-sales service, and announcements of new products and services in our various businesses.
  • Personal information of inquiries regarding our various businesses: For answering inquiries.
  • Personal information of our shareholders: For communications, providing various information, shareholder management, and related and incidental operations.
  • Personal information of our employees: For human resources and labor management, operational management, health management, security management, etc.
  • Individual numbers of our employees and their dependent spouses: For purposes specified by law.
  • Personal information of direct applicants to our company: For recruitment activities.

3. Contact for Complaints Regarding the Handling of Retained Personal Data

Inquiries regarding retained personal data are accepted at the following contact point.
Toho Hibiya Building 15F, 1-2-2 Yurakucho, Chiyoda-ku, Tokyo 100-0006
TBM Co., Ltd. Personal Information Inquiry Desk
Email: tbmprivacy@tb-m.com

4. Certified Personal Information Protection Organization Our Company Belongs To

Our company does not belong to any certified personal information protection organization.

5. Procedures for Disclosure, etc.

For procedures regarding disclosure, etc., by our company, please refer to "Procedures for Disclosure, etc., of Retained Personal Data and Records of Third-Party Provision" below.

6. Measures Taken for the Secure Management of Retained Personal Data

For the secure management of retained personal data, our company implements organizational, human, physical, and technical security management measures based on our regulations.

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Procedures for Disclosure, etc., of Retained Personal Data and Records of Third-Party Provision

For retained personal data, you can request notification of the purpose of use, disclosure, disclosure of third-party provision records, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties (hereinafter referred to as "disclosure, etc."). Our company will respond to requests for disclosure, etc., of personal information according to the following procedures.

1. Acceptance of Requests for Disclosure, etc.

(1) Please contact the address below.

We will mail you the "prescribed form." Upon arrival, after agreeing to our "Handling of Personal Information," please attach the necessary documents and mail or bring them to the address below.

Toho Hibiya Building 15F, 1-2-2 Yurakucho, Chiyoda-ku, Tokyo 100-0006
TBM Co., Ltd. Personal Information Inquiry Desk
Email: tbmprivacy@tb-m.com

(2) Method of confirming that the person making the request for disclosure, etc., is the individual or their representative

  1. Confirmation that the person making the request for disclosure, etc., is the individual themselves will be made by the manager of the complaint/consultation desk using the identity verification documents specified below.
  2. Confirmation that the person making the request for disclosure, etc., is a representative will be made by the manager of the complaint/consultation desk using the identity verification documents of the individual making the request for disclosure, etc., in addition to documents proving the relationship between the data subject and the representative, and the identity verification documents of the representative themselves, classified by voluntary representative or legal representative (minor guardian, adult guardian, person with parental authority), as specified below.
  3. Identity verification documents for the individual and the representative themselves must be copies of officially issued photo identification as exemplified below:
    1. Driver's license
    2. Passport
    3. My Number Card (front side)
    4. Residence Card or Special Permanent Resident Certificate
  4. Documents proving the relationship between the data subject and the representative are as follows:
    1. For voluntary representatives: A power of attorney stating "delegation of authority to receive the results of disclosure, etc."
    2. For minor guardians: A copy of the family register or a certificate of registered matters (both issued within 6 months)
    3. For adult guardians: A certificate of registered matters (issued within 6 months)
    4. For those with parental authority: A copy of the family register or a resident certificate (both issued within 6 months)

2. Fees for "Requests for Disclosure, etc." and Their Collection Method

For requests for notification of purpose of use or disclosure only, a fee of the following amount (including postage to be charged separately) will be charged per request. Please enclose a postal money order for the amount below when mailing the request documents.

  • Fee amount: 1,000 yen

3. Notification of Review Results

The results of our internal review will be communicated without delay using one of the following methods:

  • Mail or hand delivery of written document

The destination of the document will be selected and carried out using one of the following appropriate methods:

  • Mail the response document to the registered address of the individual or legal representative.
  • Email the response document to the registered email address of the individual or legal representative.

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